Serving Ames, Des Moines, and Surrounding Communities
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Repair and Service
On-site, drop off, or we can pick it up!
Computers, like all things have parts that will wear out over time, as well as problems with spyware and other software issues that get in the way of you getting your work done. Our goal is to quickly repair any issues that you may have with minimal 'down' time. We will come on site if you would like, or we also offer pickup/drop off service and will diagnose your computer and notify you of the problem. We can get replacement parts if needed, and can do the install and configuration for you. Typical repair times for hardware issues are 1-2 days if we can find a replacement part locally, or 5-7 days if we need to have a part shipped in.
For software troubleshooting, most problems can be fixed within 1-2 hours, and before continuing on any additional work we will notify you of the problem, and the solution that we suggest. We have over 10 years experience working in the Microsoft Windows environment from home computers to large networked environments.
If you need any help deciding on what type of computer or networking devices to purchase we are always available to help you find the right solution. After talking with you about what you would like to achieve with the new equipment, we can lay out a plan and even do all the ordering for you. We can always install and configure the equipment if you would like to get an hassle free experience.
Repair Fees:Have work done in home or picked up! |
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| Standard hourly rate on site & in office | $45* |
| *Minimum charge of one hour. No Pickup fee from Nevada. | |
Common Services Provided: |
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| ·Spyware and Virus Removal ·Physical System Clean (dust, etc) ·Operating system troubleshooting (all version of Windows, Linux, Mac) ·Performance evaluation, optimization, and upgrade as needed ·Printer troubleshooting / installation ·Data transfer ·CD/DVD drive replacment / install ·Memory installation ·Software installation |
·New PC setup and configuration ·Hard drive Replacement / troubleshooting ·Hard drive imaging / copying ·Networking setup & configuration including network card, router, wireless setup, etc ·External hard drive setup and backup configuration ·Video card replacement ·Motherboard troubleshooting / replacement ·Power supply replacement / upgrade ·Device connect & configuration (ie. Mp3 player, digital/video camera, etc) |
Computer Running Slow?
It might be bogged down with bugs and spyware. Let us clean it up for you!
Click here to learn more!
Tired of that Caveman Computer?
Don't kick it to the curb just yet! You could save $$ by simply upgrading the internal hardware! We can purchase and install all the new hardware for you, and you might be suprised at how much you'd save by not buying a whole new system.
GO GREEN and Recycle your PC
We recycle all computer and laptop equipment for FREE. Don't let it sit in a landfill seeping toxins into the enviornment, let us safely despose of it for you. We destroy all data on harddrives as well. We take printers, scanners, all cables, cd and dvd rom drives, and even old mp3 players an digital cameras! We only ask a $5 charge for old CRT monitors. Contact us for more information on what we accept!
Helpful Tip:
For Service and Support, you can contact us by phone at 515-210-8536 or send an email.
You may also fill out our automated contact form with any questions and comments.